Thankfully, Behavioral Health RCM Solutions was able to step in immediately.
My CFO had just resigned, my internal billing team was new and untrained, and at this point we did not see an immediate answer as to how to move forward. Thankfully, Behavioral Health RCM Solutions was able to step in immediately. With their expertise they were able to assess, triage, and implement not only a solution, but an actual team that over the next 9 months improved our collections year-over-year by more than 11%. In addition, they were able to identify and resolve our long standing issues with our major payers and manage our associated appeals projects. The Perception Programs family is grateful to this day for both the services provided, as well as the ongoing support and partnership with BH RCM Solutions.
–Kristie Scott MSW, CEO Perception Programs Inc.
It feels like they have always been here supporting us and striving to ensure our success
In a matter of a few months, BHRCM Solutions turned our billing efforts and department around and put our agency solidly in the black! We went from having nine employees struggling to keep ahead of the insurance companies to one working in tandem with the BHRCMS team.
In addition to knowing how to leverage the efficiency of our ECR, they also understand the hard truth about being a therapist in a community behavioral health outpatient clinic. They work to make sure any changes to our system relieves the burden on the staff and does not add unnecessary stress or steps.
For BHRCMS, it is about working together as a team. Although that can be seen as a cliche, for this company it is a reality. They have been with us for a short period of time, yet it feels like they have always been here supporting us and striving to ensure our success.
I have already recommended them to one community partner and would be pleased to serve as a reference for others interested in retaining their services. I am certain you, your team, your Board of Directors, and your financial bottom line will be as impressed by their talent as I have been.